on 27-07-2022 14:17. 0 Kudos. . Volt benefits FAQs. Options. The. You could also use a VPN to save you from using a proxy site all the time. Virgin Media takes online safety seriously. 18-04-2022 18:13 - edited 18-04-2022 18:14. mihirfriends20 • 2 days ago. Changing Virgin Media Web Safe Settings on Desktop/Laptop. These are two settings – Virus Safe and Child Safe. 0 not useful. Virgin Media provides some great line speeds that are both affordable and easy to set up. Hi, I'm following up on this same thread because, while not on mobile, I'm having exactly the same issue with web safe blocking websites with adult content while the web safe option is OFF on my account. We’ve covered what controls we offer and how to access them in this article. Hi , No problem at all! I'll send you a Private Message to confirm a few details, so please keep an eye out for an envelope at the top right corner of your Forum page. Get extra security on your devices, too, and sign up to Virgin Media Internet Security powered by F-Secure – our award-winning security tool that gives online protection on unlimited devices. Simply uninstall the Virgin Media Connect app and you. 1. If Child Safe is turned off, the settings are saved until Child Safe is turned on again. Our next-generation Hub works alongside Virgin Media’s ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6. I'll be in touch soon. Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. Email address. Proxies bypass filters on your internet by diverting the traffic to another server, masking your computer's address in the process. Web Safe Problems. Go to My Apps. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. Virgin Media also offers an additional security tool called F-Then from the device on which you use the VPN try manually setting the DNS to Quad9 or something similar; Web Safe protection will no longer apply to this device. . These tools can be installed across all devices, including mobile phones, computers and consoles. If you want to block specific websites navigate to Childsafe via your Virgin Media login and you can block categories of websites as well as specify individual ones to block. Hi thank you fir the reply. From there the Web Safe can be accessed and configured. Help with Volt. Sign in to your online account change setting there. 1. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. We would like to show you a description here but the site won’t allow us. 220. Once logged in you will see 2. It may take up to 24 hours for the change to be activated on your modem. Virgin Media Help - Get help, tips and advice to make the most of your Virgin Media Products and Services. Yes it is possible, log into the hub’s web interface on 192. In the ‘Web Safe’ section, select ‘Change Settings’. Check your connections Have a quick look at all your cables and connections and make sure everything’s firmly in place. Changing to a different DNS server seems to have worked though, and hopefully it'll prevent them buggering about with the connection in the future too. From the device on which Web Safe appears to not be working go to is the AS Name value reported? The following example reports this value as Virgin Media. Try computers with Cisco’s OpenDNS using 208. Virgin have a spammy DNS hijacking service. Sign in . Best. 222. Virgin Media customers can get. ThanksAdvanced threat protection without all the admin. More about Virgin Internet Security. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. I have just joined Virgin Media and I am trying to access some websites but get a message saying child safe settings have blocked these sites. Click the big on/off icon to connect. A VPN circumvents restrictions by encrypting and sending all of your traffic through a tunnel that is decrypted once it reaches the VPN server. 1 or 192. How To Turn Off Virgin Media Parental Lock (2023)In today's video i will cover parental control virgin media,virgin media web safe,virgin media web safe sett. Reply. - 5397856. 3. The computers and devices you wish to authorise are set up so that. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. 168. Learn how you can change Web Safe settings to turn Child Safe off. Limit who can send messages to them or turn off direct messaging completely. Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. The most common way to protect a WiFi network is to enable the WiFi router's built-in encryption options. Web Safe only works on devices connected to your Virgin Broadband at home. In order to check the settings, I will just need to take a few details via private message. Here you’ll find all the help you need for Virgin Media related problems and issues. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings ! You can read more about Parental Controls on our website. Learn how you can change Web Safe settings to turn Child Safe off. 168. I think it can only be done through the account on there web page. VM must get it fixed once and for all. I have checked the systems at our side and there is no issue. Save and exit and that should be it. need user name and password of account to log in. Try visiting VPN site to see if issue persists, by default Child Safe blocks access to some VPN services. In Advanced Settings you can disable your guest network as well as manage the limits of your different networks. Sorted now, had to pinhole it. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. I've been trying for many days to turn off web safe but it is impossible, when I click on manage web settings I'm taken to a page that never loads, just showing the. Although Child web safe settings are turned on , it is not working and adult sites are still accessible even without the incognito mode. The Auto forward window opens. This is a workaround for when Child Safe does not or can not be turned off. It may take up to 24 hours for the change to be activated on your modem. To deactivate Virgin Media Parental Controls select ’DEACTIVATE’. on 19-07-2023 11:04 Hi thank you fir the reply. Log in to My Virgin Media. Activate now in My. But if I could create a guest network, then make my kids' devices connect to that, and enable Web Safe, they would be "protected". com email address, select your provider as virginmedia. Web Safe only works when you’re connected to your Virgin Broadband at home. Expand the Email option. Click on Auto forward. Volt benefits FAQs. com again and noticed a. SpeedCan I then enable Web Safe on just that guest network and not the main one? I don't want to enable Web Safe on the main one as it doesn't allow VPNs but I need to use a VPN. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. 0. If you're still having issues changing your settings, please let us know. I have WebSafe ChildSafe enabled, and use it to block websites (including roblox. If you're still having issues changing your settings, please let us know. Just to set expectations the issues with Child Safe have persisted for over 12 months. Security matters. Hi @Lauris123, Thanks for your post, and a warm welcome to our Community Forums. How to bypass Virgin safe search? Accessing Websites Blocked By Virgin Media The easiest way to access websites blocked by your ISP is by connecting to a VPN. For some customers the Web Safe adjustments are not functioning. Enable the Auto forward button . Learn more. Select SPAM Settings. QuickStart, set up and connections. SpeedI go into settings and it says child safe is on, I’ve tried toggling it on and off and blocking specific websites but nothing. Shows available as Catch Up TV are indicated with this symbol: Step 3. You can also call 0345 6000 789 on the mobile phone used to activate parental control to deactivate it. The new "default on" plans mean that every customer's Sky Broadband connection will be set to restrict content at the "13" age range level until 9pm each day. Secondly, Virgin Media uses a Web Safe feature, which is often turned on by default. . To access your Virgin Media Hub 5 use this web ip address on a computer that is connected to the Virgin Hub 5 wifi : 192. Networking and WiFi. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. My question is why are so many Virgin media users seeing these Access Denied issues compared to other service providers?Issue has been flagged to the forum team; be aware it can take them a few hours / days to respond. Select the SPAM setting you’d like to use: Reject All Spam messages. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. 0 Kudos. I've been trying for many days to turn off web safe but it is impossible, when I click on manage web settings I'm taken to a page that - 5360412. IPCONFIG reports DNS servers as 194. Click: Web Safe. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. Virgin Media customers can get. 5. 168. 8. So there is a list of the following possibilities: 1) Blocked IP . The Virgin Media Connect app is the control unit for your WiFi that helps keep you connected, and it’s available to anyone with a Hub 3, 4, 5 or Hub 5X. To confirm Web Safe is working try going to. The Virgin Media Hub 3. Any website unsuitable for children is blocked by default. Uninstall on PC Uninstall on Mac Uninstall on iOS Uninstall on Android Virgin Media's award-winning internet security provides protection against viruses and malware. Networking and WiFi. I'm sorry to hear there are some problems with your My Virgin Media and the disabling of Web Safe on your service. Highlight the show you want. Engage with our active forum today!. 222. 9. . In order to avoid future infections on your home network it is recommended that you turn on Virus Safe, which is available as part of our free Web Safe service which can be found within My Virgin Media. if Hub is in modem mode and third party router is used then configure router to use Virgin Media. I have turned it off and on again. 168. 123. . TV. Hello, I moved home so I got a new virgin media plan, I turned off the parental controls on web safe but still I can't access to some websites like reddit, the national lottery or even some sites with adult content, I have just double checked that they were off but it doesn't seem to change anythingLook out your virgins media virus safe settings have blocked this site. Click on Mail in the side bar. Joining in. Virgin Media Web Safe Step by step guide 9 Then you can select ‘Websites’. Log in to your Virgin Media account using your email address and password. Enable the Auto forward button . 67. Any website unsuitable for children is blocked by default. on 02-09-2023 18:58. 9. Virus Safe3. It seems to be a common problem that websafe and child safe cannot be turned off which is why im here! I also cannot contact virgin media any other way except phone call which i dont have time for so please can someone fix webchat and alao help me with turning off websafe and childsafe as my broadband is. If I turn on a VPN, everything is accessible. Any website unsuitable for children is blocked by default. Switched On Families. You need to turn it off, it blocks the sites. After that, click onManage services. To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. FWIW when using the Web Safe Settings link to the old site's page you must already be signed in otherwise it will show the new site's page — NB only works when using a desktop or laptop AFAIK 0 KudosGo to the My Apps section, and select Parental Controls with Virgin Media Web Safe. Once you have completed step 3, your authenticator app will display a One-Time Passcode (OTP). If your Virgin Mobile is connected to your home broadband, you can browse protected. Web Safe consists of Virus Safe and Child Safe. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. Below are workarounds for when Child Safe & Virus does not or cannot be turned off Changing network settings to use any Public DNS should re-gain full access for the device. I have childsafe switched on but it is still not blocking adult content. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Click Mark as Helpful Answer and solved, or use Kudos to say thanks. Virgin Media released their network level parental control option, Web Safe,. Click on My Apps then Web Safe. run the Standard test and confirm the. 1 for Families |. Wait a few minutes while your Hub reconnects to the internet, then turn on your computer or device. Welcome to Virgin Media’s help and support page. 4 GHz and 5GHz bands. Although Virgin Media WiFi includes content protection, to make. Simply open the Google Play Store (formerly Android Market)There are different levels of filtering, and you can even pick individual web sites. If you changed the computer's network settings to use any Public DNS does that re-gain access. The first is categories. 67. You can even reboot your Hub from the comfort of your sofa. Other browsers. Virgin Media recommends a regular reboot of its routers which allows these digital workhorses to clear any issues that may have built up during hours of endless downloads and video streaming. If you want to block specific websites navigate to Childsafe via your Virgin Media login and you can block categories of websites as well as specify individual ones to block. Comment. I contacted support and they turned off the child safe setting but it's the virus safe I needed to be turned off 0 KudosFix your broadband WiFi Pods and Boosters Complaints Encountering problems with your Virgin Media services or products? Then look no further than our Virgin Media help and. 0 Kudos Reply. I switched it off then when I switched it back on it had lost all of the settings I previously had including a couple of web sites that I was allowing through. 2. There are several parental control apps for your Android device available in the Google Play store. 8. We'll be mor. Does Web Safe work on Virgin Media WiFi. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. Account - Cable. Browse Virgin Media Virgin Media Community. icon on the upper-left edge of your screen. 168. Toggle the button next to Child Safe option to turn it Off. If you are at home, check that you are connected to the same network or SSID as your Virgin. Click the Settings icon on the right side of the menu bar. Changing the computer's network settings to use any Public DNS should re-gain full access. Virgin Media has worked with the UK Council for Child Internet Security (UKCCIS) to develop five top tips for parents regarding child safety. Now Web Safe is blocking it. 168. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. Cannot turn off web safe I want to be able to access a website and therefore need websafe to be turned off but the option does not allow - 5369625. The Wi-Fi functionality is switched off and only an internet connection is provided through the ethernet connection into your router. Parental controls are a set of tools designed to protect and keep children safe online. This is a workaround for when Child Safe & Virus does not or cannot be turned off. Joining in. '> I have disabled the two options that I have as web-safe and child-safe, and using my own DNS in Laptop and also in router, but I still have issue connecting modem mode hub3 to either of my DDWRT or OpenWRT routers. Discover the web for yourself. You can try the service free for three months, and if you'd like to continue using it after that a charge of €4 per month will apply to your bill. This would double NAT you and could expose the WebUI to internet. It seems to be a common problem that websafe and child safe cannot be turned off which is why im here! I also cannot contact virgin media any other way except phone call which i dont have time for so please can someone fix webchat and alao help me with turning off websafe and childsafe as my broadband is. Any attempt bounces me back to my account page. icon on the upper-left edge of your screen. It’s important you choose a passcode that’s different to the one you use to unlock your device. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Stream from Virgin Media. In the meantime try the following: for the unable to establish secure connection issue, check the device's date and time are correctly set1. Joining in. Best,Parental controls block websites and applications that you think are unsuitable for your child. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. You can change this by clicking on the toggle to switch on or off when needed. Depending when you joined us you may have Virus Safe or both Virus Safe and Child Safe turned on by default. I noticed a few days ago that it stopped blocking any of the sites it is supposed to (including the specific site above, and gambling sites. We will need to run some further checks from our side so I am going to pop you over a private message to take a few details. Select Parental Controls in Virgin Media Web Safe. A new secure password will be generated for you. Browse Virgin Media Hub 5 Change Wifi Password How To Change Your Virgin Media Hub 5 Wifi Password sell products, solutions, and more in your community area. Summer 2021. 222. We’ve just got Virgin Media Broadband. Introducing 1. Thanks for getting back to me Does the screen remain blank? Do you see any timeout, or unresponsive errors appear on the screen at all? Does the same thing happen when you use another browser or device?This is all I see, on both my laptop and my phoneChanging Virgin Media Web Safe Settings on Desktop/Laptop. Post back here to have issue flagged to the forum team-- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Child safe is stuck off on my account despite it looking like it's active on my settings page. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. To bypass it, you just need to change the DNS server on the device you are using from the default Virgin Media one to, say, googles one which is 8. Regards. After that, click onManage services. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Click Settings Here you’ll see the two filters – one for Virus Safe and one for Child Safe protection. Regrettably the Child Safe issue can only be resolve by Virgin Media but a temporary workaround is to use an alternative DNS that provides similar or better protections, for example: Home Internet Security | OpenDNS. Switch on Child Safe. 4. To do this: Go to Settings > General > Profiles & Device Management, Choose the WiFi network profile to remove main Virgin Media WiFi profile, Select Remove Profile. Tap the Google account profile (picture or initials) in the top-right of the screen. In response to lotharmat. Hi there, thank you all for your help. The VIP in SafeSearch VIP refers to a Virtual IP which is an IP address that can be routed internally to multiple Google servers. Re: Web Safe - not able to turn on in Switched On Families Tuesday; what is wrong with virgin media support team?? in Security matters Sunday; Safe Mode causing Errors, even when turned Off. I’m unable to do it through the Virgin Media App. Home Phone. My Virgin Media App. IPSec Pass-Through. Options. 220. Virgin Media customers can get. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. Price adjustment. Web Safe only works when you’re connected to your Virgin Broadband at home. For this tool to work as intended, launch it, connect to a non-UK server, and enjoy IPTV as usual. . 2) Some sort of malware on devices. A VPN circumvents restrictions by encrypting and sending all of your traffic through a tunnel that is decrypted once it reaches the VPN server. Yeah another Child Safe post, never turn it on before but now it's on blocking off some of our devices from going to certain sites as it's deemed child safe have logged into the Virgin media and it's showed grayed off but it's still active and blocking off sites. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. If you’d like to change the. Turn on suggestions. Here are the directions for general parental control options for you device:. Phone. You can switch Web Safe on or off whenever you want, but it comes automatically switched on when you purchase your package. To turn off your guest WiFi network, visit your network settings by entering 192. Virgin Media. To turn off or remove your Virgin Media Parental Control, do the following: Log in to your Virgin Media account. Step 2. If you have had past problems on the site, you need to clean up the reputation of the site by following the steps in the post above. This bypasses Virgin media website blocking, allowing you to access. Web Safe blocking access to sites when using Edge browser but not when using other browser protonvpn. It’ll automatically detect and remove viruses, malware, ransomware and spyware. In order to keep a copy of the E-Mail, enable Keep a copy. Virgin Mobile. VM must have some AI that when want web safe off it thinks that was too easy I keep web safe on. Every attempt bounces me back to the 'My Account' page. Simply uninstall the Virgin Media Connect app and you. Reply. If you can't figure it out, maybe you aren't ready for unfiltered internet access just yet. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. Virgin Phone Switchover. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. 1 or whatever else you like. Try both Mac and Windows. Scroll down and select the ‘Web Safe’ tile for parental settings and choose ‘overview’. I would like to turn wifi off at night, This is not block it to certain devices - just plain old OFF, without turning the router off. com, you'll still only need your My Virgin Media password. This along with the fact that Lix can reach the site via VPN and BT would suggest that the site itself is blocking her Virgin Media IP. If confident the Child Safe warning is a false positive and the site itself is safe then it can be temporarily disabled by signing in here Login to My Virgin Media | Virgin Media and selecting Account settings > Online security > Child Safe. Not able to access websafe_setting page (able to go to update_profile page). Select the SPAM setting you’d like to use: Reject All Spam messages. Same as if you try to watch pronhub on mobile data (without turning off adult filter from your provider), switch to your VPN bypasses all the operator filters and blocks. Settings. Accessing the settings of your Virgin Media router is essential if you want to make any changes, such as changing the wireless password. Virgin Media Community; Stay safe online; Security matters; Cannot turn off web safe since yesterday; Options. Account - Mobile. 222 and 208. I need parental child lock turn off on my virgin media broadband . Child Safe switched OFF but blocking sites. Bypass Child Safe & Virus Safe. By turning on and opting in to Child Safe, Virgin Media will block the following unsuitable site categories automatically: Pornography; Violence; Crime; Hate; Drugs; Hacking; Suicide and self-harm; Address hiding; These categories will remain blocked until you turn Child Safe off. Click: Settings. I have web safe switched off but still certain sites wont load. No, you can keep using the same phone you’ve always used. We. When I try to mess with the settings on My Virgin Media I get a message saying “ Sorry the changes you made. Virgin Media: Web Safe. I have tried switching them on and then off multiple times. not the VM Hub. 67. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. This was not happening just before my moving home was complete, so something must have been reset after that, a few days ago. Go to the URL of a proxy site. All of them would fall under a "Proxy/VPN" type category. 168. Sabrina. Click on Settings. on 19-10-2022 07:04. com 194. Step 2. Adjust the settings according to the level of protection you want. on 05-01-2023 17:27. This is a place to discuss everything related to web and cloud hosting. Use parental control software and consider using filtering options, monitoring and setting time limits for access to chat. 0. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Click Apply. Options. I have even tried blocking specific sites and childsafe is still not blocking it. Unless virgin is specifically blocking the IPs of your.